Services

Virtual Assistant Services

Focused on operations, admin, and customer support – built on the ALX Virtual Assistant Programme and real-world experience with U.S. and Ugandan teams.

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Executive & Administrative Support

Keep your day organized and your inbox under control.

  • Calendar management, appointment scheduling, and reminders
  • Email triage and follow-up using your guidelines
  • Preparing simple reports, summaries, and meeting notes
  • Travel and meeting arrangements (online and in-person)
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Operations & Project Support

Support for ongoing tasks and operational workflows.

  • Task tracking and basic project coordination
  • Maintaining checklists, SOPs, and process documentation
  • Coordinating with team members and vendors via email or chat
  • Updating spreadsheets and dashboards with current information
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Customer & Client Support

Professional front-line support for your customers and partners.

  • Handling basic customer inquiries via email or messaging platforms
  • Recording customer issues and handing off to the right team member
  • Following up on open requests and tracking status
  • Maintaining polite, clear, and consistent communication
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Data, Documentation & Research

Structured information to support your decisions.

  • Accurate data entry into CRMs, spreadsheets, or tracking tools
  • File organization and document version tracking
  • Basic online research and information gathering
  • Simple slide decks and document formatting
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Client Relationship Support

Help maintaining strong, consistent relationships with your clients.

  • Sending check-in messages and follow-up emails
  • Maintaining simple CRM notes or contact lists
  • Tracking renewals, follow-ups, and upcoming deadlines
  • Coordinating calls and confirming availability
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Custom Support Package

Need a mix of services?

  • We define a clear scope based on your needs
  • Weekly hours and priorities agreed in advance
  • Simple communication and reporting structure
  • Trial period available for new clients
Pricing

Introductory Pricing for New Clients

Transparent, simple pricing designed to make it easy for you to start delegating. Rates are introductory as I build a strong portfolio of long-term clients.

Hourly
Flexible Support
$6 / hour (USD)
  • Ideal for testing the collaboration or small, irregular tasks.
  • Minimum booking: 5 hours per month.
  • Admin, operations, or customer support tasks.
Introductory rate as a new VA. Rates may be adjusted for specialized tools or urgent work.
Request hourly support
Package
Starter – 10 Hours
$60 / month
  • Roughly 2–3 hours per week.
  • Good for founders testing delegation.
  • Mix of admin, operations, and customer support tasks.
Unused hours roll over within the same month if agreed in advance.
Book a call about this package
Package
Focus / Growth Support
$110–$210 / month
  • Focus – 20 hours: $110 / month.
  • Growth – 40 hours: $210 / month.
  • Best for ongoing operations and client support.
  • Priority communication during agreed working hours.
We define a clear weekly routine and reporting structure so you always know what has been done.
Discuss package fit